Returns & Exchanges
At Astonish, we want you to be completely enamored with your home decor, which is why we offer a 30-day return window for items in their original condition. If your purchase doesn't perfectly complement your space, our streamlined process ensures a hassle-free exchange or refund.
Return Process
- 1.Initiate Your Request
Log into your Astonish account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all protective inserts are in place to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once we inspect the items at our warehouse, your refund will be processed within 5-7 business days.
