Frequently Asked Questions
Everything you need to know about bringing luxury home.
What is the average shipping time for furniture and decor?
Most decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service.
Do you offer international shipping for home goods?
Currently, Astonish ships to the contiguous United States and Canada. We are working on expanding our international delivery options in the near future.
What is your return policy for home textiles and furniture?
We offer a 30-day return window for most items. Products must be in original packaging and unassembled. Please note that custom-made furniture is final sale.
How can I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery's progress.
Are your materials sustainably sourced?
Yes, Astonish is committed to ethical sourcing. We prioritize FSC-certified wood, organic cotton, and recycled materials across our entire product catalog.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger furniture purchases.